Financial policy

Southshore Surgery Center’s fees cover the use of the facility only, and do not include laboratory, pathology, surgeon or anesthesiologist fee. You will be billed separately for these services.

As a courtesy, we will bill your primary and secondary insurance carriers or governmental agency directly for the Southshore Surgery Center’s charges. Be sure to bring your most current insurance, Medicare, or public assistance card with you on the day of your surgery. If you have more than one insurance carrier, we will also need accurate secondary billing information.

Please be aware of any admission policies your insurance plan may have. You or your physicians may have to adhere to certain requirements in order to insure maximum reimbursement. Failure to obtain pre-authorization, physician referral, or a second opinion may greatly reduce or eliminate your benefits.

Be prepared to bring any co-pay or co-insurance amounts on the day of your surgery. Patients who do not have insurance coverage may also be required to pay a portion of their charges in advance. Also, please make sure you bring a photo ID. We will need to see this as part of your insurance validation. We realize, however, that at times you may require special financial arrangements. In these instances, please phone our office prior to your surgery to discuss alternative methods of payment. Southshore Surgery Center accepts cash, cashier’s checks, credit cards, and personal checks with a valid I.D.

Please feel free to contact our business office at any time if you have questions or concerns regarding the facility charges, the financial policy, or billing procedures.

Compliance HelpLine
QR Code for Ethics Point Site

We encourage employees, medical staff, vendors, patients, and business partners to report to Janice Stewart,
Compliance Officer at 516.266.5014 or the Compliance HelpLine any actual or suspected violations of the Center’s
policies and procedures and/or federal or state law. Calls received by the Compliance HelpLine are most often
inquiries but can sometimes be reports of potential misconduct. Our investigatory process includes many methods to
determine whether any misconduct occurred. Compliance takes all calls seriously. Inquiries are reviewed by the
Compliance Officer and may also be reviewed by other applicable departments.
The Center’s Compliance HelpLine is available 24 hours a day, even days a week. Compliance HelpLine callers may
remain anonymous and those who choose to give their name will have their identities protected to the extent allowed
by law. The Compliance HelpLine has multi-lingual operators who can take reports from individuals whose first
language is not English. The Compliance HelpLine can be reached by calling (800) 894-3226 or by visiting www.Northwell.ethicspoint.com online or by
scanning the QR code.