Patient responsibilities

As providers of care, the facility has the right to expect reasonable and responsible behavior on the part of the patients, families and visitors. To this end, the facility has adopted a list of basic responsibilities which are as follows:

Provision of information

  • A patient has the responsibility to provide to the best of his knowledge, accurate and complete information about present complaints, past illnesses, medications and other pertinent facts relating to his health status. A patient is responsible for making it known whether he clearly comprehends a contemplated course of action and what is expected of him.

Compliance with instructions

  • A patient is responsible for following the treatment plan recommended by his practitioner. This may include following the instructions of nurses and allied health personnel. The patient is responsible for keeping appointments, and when he is unable to do so, for notifying the responsible practitioner.

Refusal of treatment

  • The patient is responsible for his actions if he refuses treatment or does not follow instructions.

Respect and consideration

  • The patient is responsible for being considerate of the rights of other patients and personnel and for assisting in the control of noise and smoking. The patient is responsible for being respectful of the property of others and of the facility.
Compliance HelpLine
QR Code for Ethics Point Site

We encourage employees, medical staff, vendors, patients, and business partners to report to Janice Stewart,
Compliance Officer at 516.266.5014 or the Compliance HelpLine any actual or suspected violations of the Center’s
policies and procedures and/or federal or state law. Calls received by the Compliance HelpLine are most often
inquiries but can sometimes be reports of potential misconduct. Our investigatory process includes many methods to
determine whether any misconduct occurred. Compliance takes all calls seriously. Inquiries are reviewed by the
Compliance Officer and may also be reviewed by other applicable departments.
The Center’s Compliance HelpLine is available 24 hours a day, even days a week. Compliance HelpLine callers may
remain anonymous and those who choose to give their name will have their identities protected to the extent allowed
by law. The Compliance HelpLine has multi-lingual operators who can take reports from individuals whose first
language is not English. The Compliance HelpLine can be reached by calling (800) 894-3226 or by visiting online or by
scanning the QR code.